FAQs

Ridge Animal Clinic

Have an animal care-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Do you perform ear cropping?

    Our clinic does not offer ear cropping services. This procedure is considered cosmetic and not medically necessary, potentially exposing pets to unnecessary risks. Major veterinary organizations, including the American Veterinary Medical Association and the American Animal Hospital Association, advise against ear cropping for cosmetic reasons. We only consider such procedures in rare cases where there's a valid medical justification.
  • Do you take in stray animals?

    Unfortunately, we do not take in stray animals. If you need assistance, we recommend contacting your local animal control or shelter. If you have other pet care questions, a veterinarian in Lansing, IL can help guide you in the right direction.
  • What do new clients need to do to prepare for a visit?

    At Ridge Animal Clinic, we require new clients to answer questions about their pet prior to the visit, and we will collect a pre-payment for the appointment. If the appointment is canceled and we are not notified at least 24 hours in advance, the pre-payment will not be refunded. If you have any questions about preparing for your visit, a veterinarian in Lansing, IL can provide additional guidance.
  • Do you work with exotic pets?

    We do not treat exotic pets; however, we recommend taking them to Glenwood Village Hospital for specialized care. If you need services for cats or dogs, a veterinarian in Lansing, IL would be happy to assist you.
  • Do you offer pet boarding?

    Yes, we do offer pet boarding. Your pet must be up to date on rabies, distemper, influenza, and Bordetella vaccines, as well as have a current fecal exam completed within the last six months. If you have questions about boarding requirements, a veterinarian in Lansing, IL can provide more information.
  • Do you offer grooming?

    We do not offer pet grooming services. For questions about your pet’s health or wellness needs, a veterinarian in Lansing, IL can provide guidance and recommendations.
  • Do you accept insurance?

    We do not work directly with insurance companies. Clients are responsible for submitting any claims to their insurance provider themselves. If you have questions about payment options, a veterinarian in Lansing, IL can provide additional information.